Note: We can't send recovery codes by text to Singapore mobile numbers because of the country's policies. If you get locked out of your account, we can send recovery codes by text to this number. Enter the phone number for your mobile device.If you choose to use 2FA at every login, you'll need an internet connection whenever you access your account. Choose whether to use 2FA every time you log in to Dashlane or only when you log in from a new device.More about the Dashlane Authenticator app We recommend the Dashlane Authenticator app, but you can use other apps as well. This app is different from the main Dashlane app. First, you need to download an authenticator app for your mobile device, which you'll use to store the 6-digit tokens used in the 2FA process. You can set up 2FA to add a layer of protection to your Dashlane account. Read the beginner's guide to 2FA on our blog Protect your Dashlane account with 2FA Expired codes and tokens can't be used to access your account. You confirm your identity by entering a token from an authenticator app or a verification code sent by text or email.ĢFA adds security to your online life because, to access your logins, you need a password that only you know and access to a mobile device or email account that only you have.Īdditionally, 2FA tokens and email codes are only valid for a limited period -anywhere from a few seconds to a few hours, depending on the type of 2FA you're using.This process is called "single-factor authentication" because you prove your identity in one step by providing something that only you know.Ģ-factor authentication (2FA) requires two steps: When you log in to a website or app, you use your password to prove that you are who you say you are. Use email codes to add a new device to Dashlane You can read about email codes in a separate article about adding new devices. The email codes we send you when you sign in to Dashlane on a new device are also a form of 2-factor authentication. To protect your Dashlane account with 2FA, you need a separate "authenticator" app to create and store tokens. You can use any Dashlane app to protect logins stored in Dashlane with 2FA. You can turn on 2FA for logins stored in Dashlane or for your Dashlane account as a whole. When you log in to an account with 2FA turned on, you're asked for your password as well as a token from an authenticator app or a verification code sent by text or email. If you're an admin and want to turn on the setting Enforce 2-factor authentication, check out our article on Policy settings for Starter, Team, and Business plansĢ-factor authentication (2FA) is a way to add an extra layer of security to your online life by requiring two steps when you log in to a website or app. If you don't know whether you have SSO, ask your plan admin. If you get Dashlane through work and log in using single sign-on (SSO), 2FA is managed by your identity provider, and this article doesn't apply to you.
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